Shipping policy
Processing Time
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 2-3 business days (excluding weekends and holidays). During peak seasons or promotional events, processing times may be extended. If there are any delays, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are based on the carrier's shipping times and do not include processing time.
Domestic & International Shipping
We currently ship to addresses within the United States. At this time, we do not offer international shipping, but we hope to expand in the future.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking details to update.
Shipping Delays & Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by the shipping carrier, weather conditions, or unforeseen circumstances. If your package is significantly delayed, please contact the carrier directly or reach out to us for assistance.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us at info@feedontheword.com within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you need to update your address, contact us immediately at info@feedontheword.com
Contact Us
If you have any questions about our shipping policy, please reach out to us at info@feedontheword.com or 949-230-8912.